NORCCAPA
HF

Full member · NORCCAPA network

Highland Family Support Network

Stronger families so children grow up safer.

North Rift · Elgeyo MarakwetMember since 2020
About the organisation What they do

—

Caregiver groups

Placeholder for verified group counts once confirmed.

Family

First line of protection

Homes are treated as the primary setting for child wellbeing.

Linked

Service navigation

Warm links to health, nutrition and protection partners.

2020

Member since

Full member contributing to NORCCAPA learning seasons.

Elgeyo Marakwet · North Rift

Stronger families so children grow up safer.

Network directory

Who we are

A full overview of the organisation

Highland Family Support Network (HFSN) is an illustrative example of a family-strengthening organisation that treats the home as the first line of child protection. It accompanies caregivers with practical support, parenting groups and links to health and protection services across highland and valley communities in Elgeyo Marakwet.

Facilitators run caregiver peer groups, visit homes under pressure with consent-based protocols, and help households navigate services without getting lost between offices. When a child needs protection or a family needs clinical care, HFSN seeks a warm link into partner services rather than leaving caregivers to find the door alone.

Membership in NORCCAPA since 2020 keeps HFSN connected to organisations working the same corridors — so families are not bounced between siloed projects. This profile is a composite for structure and tone; replace with confirmed member content before publishing as fact.

01Caregiver peer groups that build skill and mutual support
02Home accompaniment rooted in consent and dignity
03Service navigation that reduces bounce between offices
04Toolkit adaptation shared across NORCCAPA members

Illustrative member landing for the NORCCAPA template. Replace with confirmed copy, imagery and consent before publishing as fact.

Purpose

Mission, vision and the change they seek

01

Mission

To strengthen families and caregivers so children grow up with safety, care and opportunity.

02

Vision

Highland communities where families are resourced, connected and able to protect every child in their care.

03

The change

HFSN seeks homes that are safer and better linked to services — and a network where family-strengthening practice is shared so caregivers meet coherent support, not competing projects.

HFSN works through caregiver groups, home visits and service navigation. Lessons from the field feed into NORCCAPA peer exchanges on family strengthening and safeguarding.

At a glance

Where they work and who they serve

Highland and valley communities in Elgeyo Marakwet, with outreach expanding through association partnerships.

Areas of work
Family strengtheningHealth & wellbeing
Who they serve
FamiliesCaregivers

What we do

Programmes and services

How Highland Family Support Network works day to day — select a programme to see the detail.

Programme 01

Caregiver peer groups

Regular peer spaces where caregivers build skills, confidence and mutual support around children’s care and safety. Sessions normalise help-seeking and make safeguarding escalation routes clear.

01Facilitated sessions on positive caregiving
02Peer mentors drawn from the community
03Safeguarding escalation routes made clear

How we work

Focus areas

01

Caregiver groups

Peer spaces where caregivers build skills, confidence and mutual support.

  • Positive caregiving
  • Peer mentors
  • Safeguarding awareness
02

Family wellbeing

Linking homes to health, nutrition and protection services when needs arise.

  • Service maps
  • Warm referral
  • Follow-up
03

Association learning

Bringing family-strengthening practice into NORCCAPA peer exchanges.

  • Toolkit adaptation
  • Peer visits
  • Joint reflection

What guides them

Principles in practice

01

Home as the first system

Child protection starts with caregivers who are resourced, respected and connected.

02

Consent and dignity

Home visits and group work proceed only with clear consent and without shaming families.

03

Practical links

Advice without a pathway is incomplete — navigation and follow-up matter as much as messages.

04

Shared learning

What works in highland communities is adapted and returned to the NORCCAPA table.

People

Leadership and key roles

Illustrative roles for structure — replace with confirmed names, photos and consent.

CJ

Chepkorir Jerotich

Network Coordinator (illustrative)

Coordinates caregiver programmes and home accompaniment across highland and valley communities. She represents HFSN in NORCCAPA learning seasons and peer visits.

DK

Daniel Kiplagat

Family Wellbeing Lead (illustrative)

Oversees service navigation and partnerships with health and protection actors. He keeps referral maps honest by checking whether families were actually received.

FC

Faith Chelimo

Caregiver Groups Facilitator Lead (illustrative)

Trains peer mentors and facilitates positive caregiving sessions. Her field notes help adapt shared toolkits with other NORCCAPA members.

“When caregivers are supported, children are safer — and the network makes that support less lonely for organisations too.”

Coordinator, Highland Family Support Network (illustrative)

From the field

Notes from the work

Illustrative snapshots of how the organisation shows up for children and families.

A caregiver group that became a safety net

In a highland village, peer mentors noticed a household under pressure and helped the caregiver join a regular group before isolation deepened. Accompaniment linked the family to nutrition and protection partners with follow-up built in. This is an illustrative composite, not a confirmed case study.

Navigation that closed the loop

A facilitator walked with a caregiver to a health partner and returned the next week to confirm the visit had happened. The practice of follow-up later shaped a NORCCAPA conversation on warm referrals. Treat the detail as example tone for the landing page.

Tools that travelled across counties

HFSN adapted a shared family-support toolkit with peer members, then returned field lessons to the association. The toolkit did not invent new content so much as make existing practice usable in highland settings. Illustrative of network learning, not a published product claim.

Their story

Organisation timeline

How Highland Family Support Network grew and connected with NORCCAPA.

  1. 2018

    First caregiver circles

    Pilots caregiver groups in highland communities facing economic and social pressure.

  2. 2020

    Joins NORCCAPA

    Becomes a full member to collaborate on family and child wellbeing across counties.

  3. 2021

    Home accompaniment expands

    Consent-based visiting protocols are formalised alongside peer group work.

  4. 2023

    Tools that travel

    Adapts a shared family-support toolkit with other members and returns field lessons to the network.

  5. Today

    Growing with the network

    Continues caregiver work while contributing to association forums and knowledge products.

In the NORCCAPA network

How they belong to the association

Full NORCCAPA member contributing family-strengthening practice, adapting shared toolkits and hosting peer visits for other members.

Become a Member
  • 01Adapts and improves shared family-support toolkits
  • 02Hosts peer learning visits for other members
  • 03Feeds caregiver insights into NORCCAPA forums
  • 04Aligns household referrals with association pathway maps

Questions

Engaging with Highland Family Support Network

Practical answers for partners, families and peer organisations — illustrative until confirmed by the member.

Contact NORCCAPA
How can a caregiver join HFSN programmes?

Illustratively, entry is through community facilitators, peer mentors or partner referrals into caregiver groups. Confirmed schedules and contact points should replace this before publication.

How does HFSN handle referrals for protection or health needs?

The organisation aims to accompany high-need households into mapped services and follow up until receipt is confirmed. Live pathway details sit with NORCCAPA members and local partners.

What does NORCCAPA membership mean for HFSN?

As a full member since 2020 in this seed data, HFSN adapts toolkits, hosts peer visits and aligns household referrals with association maps. Verify membership status and contributions with NORCCAPA.

Can organisations partner or volunteer with HFSN?

Partnership conversations usually cover safeguarding, complementary roles and how family work links into the wider network. Formal volunteering or collaboration agreements should be confirmed directly with HFSN.

Connect

Reach Highland Family Support Network

North Rift · Elgeyo Marakwet

Contact NORCCAPA Back to directory

More from the network

Other member organisations

Uasin Gishu

Rift Child Protection Initiative

Prevention, case support and clearer pathways for children at risk.

Nandi

North Rift Education for All

Keeping children in safe, dignified learning spaces.

Trans Nzoia

Safeguard Youth Collective

Adolescents with peer support and safe pathways.

Get involved

Join a network working together for children.

Become a Member Partner with us